Frequently Asked Questions
Everything you need to know about Enablerz, ENA™, and MOAI™.
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Your Questions, Answered
Everything you need to know about Enablerz and how it works.
Enablerz is a global digital coaching platform combining ICF-certified human coaches with Agentic AI. Built for everyone — students finding direction, professionals accelerating growth, executives seeking a trusted thinking partner, and organisations building coaching cultures at scale.
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Contact UsYour Questions About ENA™, Answered
ENA™ is a unified AI-powered coaching platform that makes high-quality human coaching accessible to everyone individuals and organisations alike. It delivers 45%+ lower costs, AI-powered matching, real-time analytics, and end-to-end automation. Traditional providers rely on fragmented, manual processes with limited scalability and minimal ROI visibility.
Both. ENA™ is designed for deployment at any scale — and fully accessible to individuals, including professionals, executives, and students. No corporate account needed. Human Coaching For Everyone means exactly that.
ENA™ accepts only 15% of coach applicants through rigorous vetting. All coaches hold verified ICF credentials. As per ICF compliance, no 1:1 sessions are recorded. AI-powered matching ensures the right fit for every person.
Yes. ENA™ follows a privacy-by-design architecture and is fully compliant with GDPR, India's DPDP Act, and other international privacy regulations. The platform uses end-to-end encryption, secure data storage, continuous security audits, SSO support, and role-based access controls—ensuring enterprise-grade protection and governance for global organizations.Yes. ENA™ is built on privacy-by-design architecture. All data is end-to-end encrypted. No session is recorded, as per ICF compliance. Fully compliant with GDPR, India's DPDP Act, and SOC2-ready, with SSO support and role-based access controls.
Individuals can book their first session in under 30 minutes. Organisations go live in 2–4 weeks with full HRMS/LMS integration support.
Yes. ENA™ supports internal coaches, external ICF-certified coaches, and hybrid models — customised to any coaching framework and workflow.
Organisations typically see up to 45% reduction in coaching costs, up to 18% improvement in retention, and measurable gains in leadership effectiveness and team performance. Individuals gain clarity, confidence, and measurable progress toward their goals.
Sessions use tools you already have — Microsoft Teams, Google Meet, or Zoom. Our Coaching Experience team handles all coordination and follow-up for a seamless experience.
Your Questions About MOAI™, Answered
MOAI™ is not a chatbot. It is a purpose-built Agentic AI thinking partner built on Enablerz's proprietary holistic coaching framework and ICF-aligned methodologies. Unlike generic chatbots, MOAI™ understands context and emotional nuance, maintains a continuous coaching relationship across sessions, and adapts to each individual's goals and growth over time. It thinks with you — not just answers your questions.
Anyone can use MOAI™. Organisations deploy it to give every employee an always-on AI thinking partner. Individuals — including students, working professionals, and executives — can access MOAI™ directly without a corporate account. Your Thinking Partner. Always. means exactly that.
Completely. All conversations are end-to-end encrypted. No human — HR, managers, or Enablerz staff — can access individual sessions. Organisations receive only anonymised, aggregated insights. MOAI™ is GDPR compliant, DPDP Act compliant, and SOC2-ready.
Yes. MOAI™ provides a confidential, always-available space to process stress, build emotional resilience, and navigate challenges — for employees and individuals alike. It is not a clinical mental health tool, but a powerful first layer of support that reduces stigma and directs users to appropriate professional resources when needed.
Yes — and this is exactly how most organisations use it. MOAI™ handles everyday coaching needs 24/7, while human coaches through ENA™ focus on deep, structured development journeys. Together they form a complete coaching ecosystem.
MOAI™ supports 50+ languages and automatically detects and responds in each user's preferred language — ideal for global organisations and individuals worldwide.
Individuals can start in under 30 minutes — sign up and begin immediately. Organisations are live within 2 weeks, with SSO and communication tool integration handled by our team.
Organisations see 15–20% reduction in attrition costs, 10–15% decrease in absenteeism, and 5x higher engagement than traditional EAPs. Individuals report 80%+ improvement in goal clarity within their first month, 3x more frequent self-reflection and coaching habits, and consistently rate sessions 4.7/5 or higher for usefulness. MOAI™ delivers coaching at 90%+ lower cost, with 70%+ adoption at client organisations — for everyone who uses it.